We offer refund / exchange within first 2 to 5 days from the date of your purchase. If 2 to 5 days have passedsinceyourpurchase, you will not be offered return, exchange or refund of any kind. In order to become eligible for areturnoran exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) theitemmusthave original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for areturn/exchange. Further, only such items are replaced by us (based on an exchange request), if such items arefounddefective or damaged.
If you need to place a return / exchange request for an eligible product/ item (as applicable) you need to send us an email info@bioferganic.com.
You agree that there may be a certain category of products / items that are exempted fromreturns or refunds. Suchcategories of the products would be identified to you at the item of purchase. For exchange / returnacceptedrequest(s) (as applicable), once your returned product / item is received and inspected by us, we will sendyouanemail to notify you about receipt of the returned / exchanged product. Further. If the same has been approvedafterthe quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.
This cancellation policy outlines about how you can cancel or seek a refund for a product / service that youhavepurchased through the Platform. Under this policy:
